Support

We help with account access, document processing and storage connections.

Contact

For support, security reports, provider connection problems or data requests, email docuelevate@christian-louis.de. Please do not send document contents or passwords by email.

OAuth and storage connections

DocuElevate requests access only after you choose a provider connection. You can review the selected provider and requested access in its consent dialog. Provider tokens are stored encrypted and used for the operations you configure.

Google Drive, Dropbox and OneDrive are supported through their respective APIs. Apple Sign in and native iCloud document features are preparation items and are not represented as available features until their production flows are released.

Account deletion

Use the account deletion page to permanently delete your account and its managed documents. Sign in, review the consequences and confirm the deletion. Copies exported to external destinations and infrastructure backups follow their own retention policies.

DocuElevate uses only essential session cookies required for authentication and service operation. No tracking or analytics cookies are used. Cookie Policy · Privacy Notice